Why Can't I Have An Ultra-Fast Internet!?
MANILA: Does President Rodrigo Duterte’s new creation, the
Department of Information Communications & Technology, or DiCT, have the
power to harvest the wealth of the digital universe for the Filipino people?
And does Mr Duterte’s appointed Secretary of Information Rodolfo Salalima have
the manager’s mind to run the DiCT in the information superhighway? Let me
Google that and we will see. But how fast?
Or rather, Mr Salalima has failed himself already as
Information Secretary. Last year yet, on Monday, 07 November 2016, he told ANN,
“Next year will be the start of us making the Internet faster” (author not
named, CNN Philippines, cnnphilippines.com).
He said the DiCT was going to spearhead a Telco Summit in January 2017 “to
discuss how to improve Internet speed and connectivity in the Philippines,
considered to be one of the slowest in Asia.”
No, Mr Salalima. The Internet in the Philippines is not one of the slowest; the situation is
worse than that –
The Philippines is 14th or dead last in Internet speed in Asia Pacific
(Abe Olandes, 10 October 2016, Philippine Star, philstar.com). We are at 4.3 Mbps; Vietnam is 5.1 Mbps, China 5.2 Mbps, Sri Lanka 5.7 Mbps; #1 is South Korea with 27 Mbps. The Filipino is not used to being utterly, absolutely last. For call center agents and virtual assistants in this country, to borrow from the Red Queen in Lewis Carroll's Alice in Wonderland, we need the Internet to run twice faster than that just to stay in place!
The Philippines is 14th or dead last in Internet speed in Asia Pacific
(Abe Olandes, 10 October 2016, Philippine Star, philstar.com). We are at 4.3 Mbps; Vietnam is 5.1 Mbps, China 5.2 Mbps, Sri Lanka 5.7 Mbps; #1 is South Korea with 27 Mbps. The Filipino is not used to being utterly, absolutely last. For call center agents and virtual assistants in this country, to borrow from the Red Queen in Lewis Carroll's Alice in Wonderland, we need the Internet to run twice faster than that just to stay in place!
And,
Mr Salalima, where is the Telco Summit you were talking about 3 months ago to
happen last month yet? I can't find any report on it. It must be that either I
am a snail-paced Googler,
or your emails with your attachments have not finished uploading yet,
or have not reached their recipients yet,
or the recipients have not finished downloading your attachments yet,
or the recipients’ replies have not reached you yet,
or your action plan has not been thoroughly discussed yet,
all because of the s...l...o...w... Internet connection in this country!
or your emails with your attachments have not finished uploading yet,
or have not reached their recipients yet,
or the recipients have not finished downloading your attachments yet,
or the recipients’ replies have not reached you yet,
or your action plan has not been thoroughly discussed yet,
all because of the s...l...o...w... Internet connection in this country!
So, what have you been doing about it?
I sympathize thoroughly with Mauro Gia Samonte, columnist of
the Manila Times, loudly protesting
about his uncooperative, un-business-like SmartBro connection ("Isn’t
Smart guilty of highway robbery?" 18 February 2017, manilatimes.net):
FINALLY, I lose my
cool. I spend the whole day writing this column, confident that I have started
early enough to beat the deadline, only to find out that just when I am ready
to send the manuscript through the email facilities of SmartBro, the network is
down – again for the damn umpteenth time.
And then he does a Duterte, a pi, which is neither Greek nor
math. (I won't quote him here.) He says, "These (are) terribly trying
circumstances." Duh! He says further:
It is not an
infrequent downing Smart does of its system. There is not a day that passes
without my computer registering a “No Internet Access” notice on the monitor.
In times when you are just browsing through your Facebook or Twitter page, it
seems no big deal. You can just turn to Microsoft Word and resume writing your
magnum opus from which you have just diverted actually for a little breather.
And that, he says, is "just unconscionable,
unpardonable, unforgivable, utterly condemnable affront to freedom of
expression!"
So, what else is new?
Mr Samonte has considered switching networks. But he is not
up to it. Because, he says, "that same hurt affects millions of others, that's
otra cosa." (something else)
And that’s what
finally gets me riling now. I realize the racket is victimizing not just me but
the millions of others who daily get loads of SmartBro. Just compute a million
loaders having average daily loads of P100 each, that’s a staggering
P100,000,000 worth of services paid for but not delivered every time Smart
downs its internet facilities – or the equivalent portion of that amount
corresponding to the many hours consumed by the downing.
So, is SmartBro guilty of highway robbery? In that case, SmartBro
is guilty of information highway robbery!
So, what has the DiCT been doing about it?
In my case, I abandoned my many years of frustration with
SmartBro and switched to PLDT Ultera in May of last year. So? Ultera is more
reliable and faster than SmartBro, but I don't want my Internet faster – I want it ultra-fast! I'm thinking of my incessant blogging and,
therefore the intermittent interruption of slow or no Internet connection – I
upload a long essay of 1K plus words almost every other day and have been doing
that in the last 10 years, such that I have an uncontested claim of being "the
world's most highly original, creative writer online" (see my other blog, A Magazine Called Love, blogspot.com). By way of
numbers, I have at least 1,500 long essays uploaded since 2007 – so, multiply
1,500 by the number of times that the Internet is down or slow and you get my
infinite level of frustration – and patience. Still, I want my Internet to run very
much faster than my patience to run out.
The image above shows my WiFi Ultera speedtest using Windows 10 today, 18 February 2017 (speedtest.net). The results are 2.06 Mbps,
or megabits per second, for download; 0.63 Mbps for upload. Download is the
speed at which your computer “reads” data in some source PC somewhere in the
world loading “down” to yours. Data is
either a webpage, program, music, pdf or something else. Upload, the opposite
of download, is the speed at which your PC reads your own data and transfers it
to another PC, such as in sending an email with attachment, or sending up an
image to illustrate your blog post, or a late column in text. My download speed
is 48% slower than the average PH of 3.9 Mbps (http://testmy.net/country/ph).
So, is my Ultera Slow, Average, or Fast? It’s Very Slow.
Like Mr Samonte, I'm also thinking of the millions of other
Internet denizens using SmartBro or Ultera or something else.
"Only determined government intervention can remedy the
situation," Mr Samonte says, and points to the National Telecommunication
Commission, or NTC. Instead of the NTC, I point to the DiCT and Mr Salalima.
Mr Salalima, I have just read your message in your
department's website where you say (undated, dict.gov.ph):
The DICT should be the
vanguard of change. In this era where basic services driven or supported by
information and communication technologies (ICTs), the DICT shall be the
pioneer agency in the adoption and incorporation of these innovations to
government services.
It is essential that
the Department acts, not unlike Prometheus, spreading knowledge like wildfire
to the nation, and thus forever changing the traditional way of doing things
better with the enabling power of technology. Based on the principle of
citizenry empowerment, the DICT takes its stake on the Filipino people as
catalyst of change with the power of ICT.
Using your own metaphor, Mr Salalima, right from the beginning since
you as head of the DiCT failed to deliver on your simple promise of a Telco
Summit last month to begin to solve the problem of slow Internet in our country,
I take it that you are Prometheus Bound! @
10 February
2017. Total word count, excluding this line. 1213
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